Enjoy the added perks that come with AutoShip! At VisionPros, we want to ensure that our customers are always satisfied with their order. Our Subscription/Auto ship program helps you manage your contact lens needs while saving you money. We ensure that your contacts are in stock and delivered as you need them. If you have any questions, never hesitate to contact our customer service team at 1-888-404-7317 or email info@visionpros.com
How it works
1. Choose
Choose the lenses you need
2. Customize
Let us know how many and often you want these lenses shipped to your home
3. Never Worry
Be at ease knowing your lenses are always in stock and will deliver when you need them
At VisionPros, we will ensure you get what you need. When you place your first order, we will email a confirmation to you and once shipped, the tracking information will be provided. Prior to your next order, you will receive a reminder email that your order will be shipped soon! Never worry as we will always have your products in stock!
As an AutoShip customer, sign up to our email list for exclusive AutoShip promotions and giveaways!!!
FAQ'S
Q: What does subscribing mean?
A: By subscribing – you will get the contacts you need on the regular interval that you choose. We can auto ship your prescribed contacts on a monthly, quarterly, semi-annual, or annual basis. Once set, you won't need to worry. Our subscription program is flexible, and you can change, modify, or cancel your subscription at any time.
Q: Why Subscribe?
A: Our subscription model is designed to save you money. By using a subscription, you have the ability to save money on your order plus take advantage of free shipping! In addition, the subscription takes your worries away – we will ship your contacts as you direct, and we will ensure your prescribed contacts are in stock when you need them.
Q: Can I make changes to my Subscription?
A: Yes, you can make the changes as you need either by logging into your account or contacting one of our customer service representatives. With your subscription, you can change, pause, or cancel your subscription at any time.
Q: What if my payment method changes?
A: Not a problem. If you need to change your payment method, just contact our Customer Service Department, and they will make the necessary changes.
Q: How do I qualify for promotional merchandise and prizes?
A: VisionPros will be offering exclusive prizes and promotional merchandise to long-term subscribers – to qualify for these promotions, you must be an active subscriber for greater than 12 months from your first subscription order.
Q: What if there is a price change?
A: Prices can change from time to time – Our suppliers and service providers do issue price increases that, unfortunately, we cannot control. In addition, we do monitor our pricing closely to ensure we are always competitive with other authorized retailers. Remember, we do price match!
Terms and Conditions
- Our subscription program is limited to one introductory offer per household.
- Offer is subject to change without notice.
- Shipping costs will be applied for orders under $119
- The discount is calculated using the most recent website price at the time the order/reorder is being shipped.
- Prices can fluctuate due to supplier pricing changes and competitive pricing movements.
- Other discounts cannot be combined with a subscription
- You can cancel free of charge. Orders must be canceled 15 business days prior to your next scheduled delivery.
- For specialty/custom ordered contact lenses – Cancellations must be made 6 weeks prior to your next scheduled delivery. (Biofinity XR, Biofinity Toric XR, ProCLear Multifocal Toric, ProClear Multifocal XR, ProClear Toric XR)